Clint and Russ bring back Sandy Pardue to talk about her upcoming classes and pick her brain about managing dental offices.  Sandy talks about her two seminars Front Desk Pro where she covers scheduling and her new course called Office Management Pro where she covers how to run an office.  We talk about a variety of business topics from scheduling to collecting money to training employees.  

If you want to learn more about Sandy's upcoming courses and her consulting company, it is called Classic Practice Resources.  She also does a regular podcast called Dental Drill Bits as well.  Finally her Facebook group is Dental Gumbo.

This week Clint and Russ interview Dr. Viraj Gadkar.  Viraj is a second generation dentist in New York City who with his wife has owned and operated a multitude of offices.  Viraj wanted to come on to discuss his opinion about PPO and medicaid offices and how he feels that they are misunderstood and that everyone overhypes FFS.  We talk for an hour about his journey from running a few medicaid offices, his foray into DHMO, his purchase of a high end FFS office, and how he bought a whale of an office that has some interesting connections to New York City...  

This week Clint and Russell interview Dr. Heather Gentry from North Carolina.  Heather runs a FFS office that focuses on holistic dentistry.  Heather practices practical holistic dentistry as a way to differentiate her office from others in her competitve market of Charlotte, North Carolina.  She is quick to point out that she still does regular dentistry with regular dental materials, but that she offers extra services to help her market for new patients like using ozone and biocompatablity testing for patients with allergies.  We also talk about how becoming a holistic dentist allow Heather to become a FFS dentist and drop all of the PPOs but also the challenges of being a FFS doctor compared to a PPO doctor. 

If you want to learn more about holistic dentistry, go to IAOMT.org and IAMBD.org for more information as that is the organization we reference.

This week Russell talks with Dr. Graham Dersley out of Maryland.  Graham went to Colombia Dental School for undergrad and then did his Prosth speciality at Maryland.  We talk about Graham's journey from associate to buying an existing office to two scractch starts.  Graham has a love of full arch fixed implants and talks about how he incorporates certain new tech into his office but not everything.  We also talk about how his offices have made the switch from a more hygiene model to a problem focused model in marketing especially in a landscape where hygienists are harder to hire.